These guys rock!!! Super fast service, on time, cleaned up, well priced and explained everything. Can’t go wrong!! – Debbie, Houston
Our fireplace had not been used in at least ten years because the previous owners had never used it. It was originally wood burning but had been converted to gas at some point. We had to rebuild the back wall of the firebox to make it safe for wood burning and convert the gas outlet into a gas starter. Jon did an excellent job, clean, efficient, and trustworthy. – Crystal, Dallas
Called with an earlier appointment opening, which I accepted. Explained service and completed job in time estimated. work was clean and efficient. Very happy this service and will use again and recommend. – Susan, Dallas
I love them. They cleaned and capped my chimneys, and their work is holding up very well. I have had some bad experiences with other companies, so I was amazed by the difference with Master Services. They were just really good—very nice people who did exactly what I needed. Definitely A+. – Barbara, Dallas
They replaced my chimney cap—it was awesome. It was exactly what I wanted. They had pictures in advance to show me what it was going to look like. He discussed options with me that I might want to do over the long run. He pointed out some problems that nobody else had shown me before, and he fixed those things as well. – Rich, Dallas
Masters Services replaced a chimney cap and repaired our chimney. The work was excellent. The product, the quality of workmanship, and their customer service were beyond our expectations. I’ve already referred them to other homeowners.. – Derrick, Denver
Excellent service – nuisance wild life removal. – Ron, Dallas
The request for quote process was met with friendly, patient, responsive staff. The job itself went very well. They arrived as scheduled, went right to work and did not leave until the job was complete. This was a big job for two people but they took their time to make sure pieces fit properly. This did have them run later than planned and they ran out of daylight which prompted me to setup flood lights to help them see what they were doing to finish the job.
By the time it was dark, the only things left were painting and clean up but I am not sure how well one can pain in the dark. I have not been up on the roof to see about the paint job but with a lifetime warranty on their workmanship and 30 years on the hardy board, I am not worried too much about it. The dryer vent clean out went very well and I learned allot about how to make sure the vent stays clean and clear in the future. Not typical for a company that gets paid to do the work. Refreshing. Our overall experience was very good, and I would certainly hire Master Services again.. – Fayne, Rowlett
